UrbanGlow Auto Care
Last Updated: 10 June 2026
At UrbanGlow Auto Care, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our services, or interact with us.
By using our website and services, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
Full Name
Mobile Number
Email Address
Residential or Service Address
Vehicle Details
Payment Information (where applicable)
Browser Type
Device Information
IP Address
Website Usage Data
Cookies and Analytics Data
We use your information to:
Schedule and provide car wash and detailing services
Manage customer subscriptions and bookings
Process payments
Send service reminders and appointment confirmations
Provide customer support
Improve our website and service quality
Inform you about offers, promotions, and service updates
Comply with legal obligations
UrbanGlow Auto Care does not sell, rent, or trade customer information to third parties.
We may share information only in the following situations:
With payment processing partners for secure transactions
With service providers assisting in business operations
When required by law or government authorities
To protect our legal rights and prevent fraud
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no online platform can guarantee 100% security. Users are encouraged to keep their personal information secure and report any suspicious activity immediately.
Our website may use cookies and similar technologies to:
Improve website performance
Remember user preferences
Analyze website traffic
Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
Payments made through our platform are processed through secure payment gateways. UrbanGlow Auto Care does not store sensitive payment details such as debit card numbers, credit card numbers, CVV codes, or banking passwords.
We may contact customers through:
Phone Calls
SMS Messages
WhatsApp Messages
Email Notifications
These communications may include booking confirmations, service reminders, offers, subscription updates, and customer support assistance.
Customers may request to opt out of promotional communications at any time.
Customer information collected during subscription enrollment will be used solely for managing subscription benefits, service scheduling, customer support, and service delivery.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. Users are advised to review their respective privacy policies.
We retain customer information only as long as necessary to:
Provide services
Maintain service records
Fulfill legal obligations
Resolve disputes
Enforce agreements
After this period, information may be securely deleted or anonymized.
Our services are intended for individuals above the age of 18 years. We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take steps to remove it promptly.
You have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)
Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
UrbanGlow Auto Care reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with an updated revision date.
Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
UrbanGlow Auto Care
📞 Phone: +91 9712836365
📧 Email: info.naturaheal@gmail.com
📍 Address: 7-1-94/B, New Prem Nagar, Near New Excise Office, Mahabubnagar, Telangana - 509001, India
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